Shipping policy

Thank you for shopping with TactileMuse. We are committed to processing and delivering your orders as quickly as possible to ensure your stress-relief toys reach you in a timely manner.

Shipping Destinations We currently focus on serving customers within the United States.

Shipping Costs We offer Free Shipping on all orders within the United States. There is no minimum purchase required to enjoy our standard delivery service.

Processing Time All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Time Standard shipping typically takes 5-10 business days for delivery, depending on your location. Please note that delays may occur due to holidays, severe weather, or carrier disruptions.

Lost or Damaged Items While we strive to ensure your package arrives safely, if your order is lost in transit or the items arrive damaged, please contact us immediately at dung9373783@gmail.com. We will be happy to assist you in resolving the issue.

Contact Information If you have any questions regarding shipping, please feel free to reach out to us at: Email: dung9373783@gmail.com